Client Success Manager: Cross-Platform Campaigns

iHeartMedia, Inc.; Chicago (IL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

Life insurance

Paid vacation and sick time

Company holidays

401K plan

Employee Assistance Program (EAP)

Volunteer opportunities

Job summary

iHeartMedia, Inc. is seeking a highly organized client success professional in Chicago to oversee post-sale execution of complex cross-platform campaigns. You will partner across Sales, Creative, Production, Digital, Promotions and Events to ensure campaigns are aligned, on time, and drive measurable value for clients.

The role emphasizes collaboration, attention to detail, and proactive communication. The candidate will lead campaigns end-to-end, manage assets, track performance, and support

Qualifications

• 3+ years of experience in event activation, project management or client relationship management.

Responsibilities

• Lead assigned campaigns from close through completion, coordinating cross-platform deliverables across talent, experiential, audio, video and promotions.
• Deliver best-in-class brand activations that bring cross-platform media campaigns and national event partnerships to life.
• Oversee the development, approval and trafficking of campaign assets, while capturing meaningful proof of performance.
• Share campaign wins, learnings and opportunities from custom programs to support renewals and new business growth.
• Track the P&L for assigned partnerships and participate in regular financial reviews with manager.
• Own campaign timelines, asset and delivery trackers, internal communications and recap materials.

Skills

Client management

Project management

Cross-functional collaboration

Communication

Data-driven insights

Travel readiness

Job description

iHeartMedia, Inc. is seeking a highly organized client success professional in Chicago to oversee post-sale execution of complex cross-platform campaigns. You will partner across Sales, Creative, Production, Digital, Promotions and Events to ensure campaigns are aligned, on time, and drive measurable value for clients.

The role emphasizes collaboration, attention to detail, and proactive communication. The candidate will lead campaigns end-to-end, manage assets, track performance, and support