Client Success & Growth Manager

GetJobSmart; Houston (TX); On-site; USD 109,000 - 125,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement with employer match

Tuition reimbursement

Online learning platforms

Wellness programs

Flexible work arrangements

Mentorship and leadership development

Job summary

Field Nimbus, a Houston-based technology company, is seeking a Customer Success Manager to drive client success and maximize product value. This full-time role combines onboarding, training, and proactive support to help customers achieve their goals.

You will collaborate with product and sales teams, track client health, and pursue upsell opportunities while delivering excellent service in a fast-paced, innovative environment.

Qualifications

• Bachelor's degree in a relevant field and 3–5 years of experience.
• Proficiency with industry-standard software and tools is expected.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Onboard new clients and provide ongoing support and training.
• Monitor client satisfaction and address issues to maximize value.
• Identify upsell opportunities and collaborate with internal teams to fulfill client needs.

Skills

Customer success

Project management

Data analysis

Communication

Problem solving

Education

Bachelor's degree in a relevant field

Job description

Field Nimbus, a Houston-based technology company, is seeking a Customer Success Manager to drive client success and maximize product value. This full-time role combines onboarding, training, and proactive support to help customers achieve their goals.

You will collaborate with product and sales teams, track client health, and pursue upsell opportunities while delivering excellent service in a fast-paced, innovative environment.