Client Success & Front Office Specialist

DRDA, LLC; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

DRDA, LLC seeks a Client Success Representative – Front Office Administrator to deliver a professional, welcoming front office experience for clients, guests, and staff. The role supports daily operations, reception, client service coordination, mail management, and meeting support in a busy professional-services setting.

The ideal candidate demonstrates sound judgment, confidentiality, initiative, and strong follow-through while handling changing priorities and maintaining an organized, secure,

Qualifications

• High school diploma or equivalent; associate degree preferred.
• 2–4 years of related front office, client service, or clerical experience.
• Proficiency with Microsoft 365 and Adobe Acrobat.
• Ability to learn client portals and document management systems.

Responsibilities

• Greet clients and visitors in a professional, courteous manner.
• Answer calls promptly; route messages and follow up as needed.
• Maintain visitor area and front office opening/closing tasks.
• Coordinate portals, payment collection, and document handling.
• Schedule meetings and support administrative projects.
• Manage office supplies, mail, and courier services.

Skills

Client service

Organization

Attention to detail

Time management

Discretion

Communication

Independence

Education

High school diploma

Associate degree preferred

Tools

Microsoft 365

Adobe Acrobat

Job description

DRDA, LLC seeks a Client Success Representative – Front Office Administrator to deliver a professional, welcoming front office experience for clients, guests, and staff. The role supports daily operations, reception, client service coordination, mail management, and meeting support in a busy professional-services setting.

The ideal candidate demonstrates sound judgment, confidentiality, initiative, and strong follow-through while handling changing priorities and maintaining an organized, secure,