Client Success Director: Growth, Delivery & Leadership

Machinify; United States; Vor Ort; USD 140.000 - 190.000; Vollzeit

Zusammenfassung

Machinify is hiring a Director, Client Success to lead client delivery and satisfaction across healthcare payer accounts in the United States. You will oversee end-to-end program management, drive financial results, and build strong relationships with senior clients and internal teams.

You will mentor Client Success Managers, partner with Sales to identify opportunities, and ensure service delivery aligns with contracts and strategic objectives, while optimizing processes and tools to improve

Qualifikationen

• Requires exceptional influencing, facilitation, and communication skills coupled with analytical and critical thinking abilities.

Aufgaben

• Manage overall delivery for assigned health plan payer accounts.

Kenntnisse

Influencing & communication

Ambiguity handling

Interpersonal skills

Independent & cross-functional work

Team collaboration

Relationship building

Decision making

Problem solving

Account management

Process & program management

Coaching & mentoring

Ausbildung

Bachelor's degree in business/related field

Jobbeschreibung

Machinify is hiring a Director, Client Success to lead client delivery and satisfaction across healthcare payer accounts in the United States. You will oversee end-to-end program management, drive financial results, and build strong relationships with senior clients and internal teams.

You will mentor Client Success Managers, partner with Sales to identify opportunities, and ensure service delivery aligns with contracts and strategic objectives, while optimizing processes and tools to improve