Client Success Coordinator II — Hybrid

Benson-812adf95; Alpharetta (GA); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Career Growth

Competitive Compensation

Generous Time Off

Wellness

Hybrid work opportunities

Parental Leave

Paid Company Events

Future Planning

Community Engagement

Comprehensive Benefits

Job summary

Benson in Alpharetta, GA is seeking a Customer Service Coordinator II for a hybrid role. You will manage client orders from start to finish, review proofs, and coordinate with internal teams to deliver high-quality results.

The position emphasizes accuracy, timely execution, and exceptional service. The role requires a bachelor's degree and at least 2 years in customer service or project coordination; multifamily industry experience is a plus.

Qualifications

• Bachelor’s degree in Business, Communications, Marketing, or related field (or equivalent experience).
• Minimum 2+ years of experience in customer service, client support, or project coordination.
• Experience in the multifamily industry preferred.

Responsibilities

• Accurately process and track client orders from start to finish with precision.
• Review and approve art proofs for branding accuracy and compliance.
• Prepare detailed price estimates for promotional products and coordinate orders.
• Coordinate complex projects such as bulk orders and client conferences.
• Maintain client storefronts and upload custom collateral.
• Collaborate with internal teams to ensure smooth execution of deliverables.

Skills

Attention to detail

Organization

Verbal and written communication

Multitasking

Team collaboration

Education

Bachelor’s degree in Business, Communications, Marketing, or related field

Tools

Microsoft Office Suite

PACE

Adobe Acrobat

SharePoint

Job description

Benson in Alpharetta, GA is seeking a Customer Service Coordinator II for a hybrid role. You will manage client orders from start to finish, review proofs, and coordinate with internal teams to deliver high-quality results.

The position emphasizes accuracy, timely execution, and exceptional service. The role requires a bachelor's degree and at least 2 years in customer service or project coordination; multifamily industry experience is a plus.