Strategic Account Leader | Hybrid Work

Benson Integrated Marketing Solutions; Alpharetta (GA); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid work model

Competitive compensation

Generous PTO with holidays

Wellness program

401(k) with company match

Volunteer PTO

Comprehensive benefits

Job summary

Benson Integrated Marketing Solutions in Alpharetta, GA seeks an Account Manager to be the primary contact for key clients, driving engagement and strategic solutions. You’ll manage account health, inventory and billing, and lead a team to deliver exceptional service and efficiency.

Responsibilities include leading meetings, resolving escalations, and coordinating cross-functional improvements to maximize client satisfaction and revenue growth.

Qualifications

• Bachelor’s degree in Business Administration, Management, or Marketing (or equivalent experience).
• 5+ years in client services, business development, or account management.
• 2+ years in people leadership.
• Multi-family industry experience is a plus.

Responsibilities

• Own client relationships and act as a strategic partner to drive engagement and growth.
• Lead internal and external meetings, business reviews, and proactive check-ins.
• Oversee inventory management, billing accuracy, and credit hold resolution.
• Coach and develop team members through performance reviews and ongoing feedback.
• Collaborate across departments to resolve issues and implement process improvements.
• Ensure compliance with SOPs and maintain accurate client records in EFI Pace.

Skills

Communication

Leadership

Relationship building

Problem solving

KPIs & workflows

Education

Bachelor’s degree in Business Administration/Management/Marketing

Tools

EFI Pace

Microsoft Office

Job description

Benson Integrated Marketing Solutions in Alpharetta, GA seeks an Account Manager to be the primary contact for key clients, driving engagement and strategic solutions. You’ll manage account health, inventory and billing, and lead a team to deliver exceptional service and efficiency.

Responsibilities include leading meetings, resolving escalations, and coordinating cross-functional improvements to maximize client satisfaction and revenue growth.