Client Success & Business Growth Coordinator

Safe Life Home Health Care; Lombard (IL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Paid training

Growth opportunities

Team-based environment

Job summary

Safe Life Home Care is hiring a Client Relations & Business Development Coordinator in Lombard, IL. The role focuses on client management, relationship development, and driving agency growth within a healthcare setting.

The position reports to operations leadership and emphasizes client satisfaction, referrals, and collaboration with hospitals, clinics, and community partners. Base salary is competitive with benefits and growth opportunities.

Qualifications

• High school diploma required; college degree preferred.
• Experience in home care, healthcare, client services, customer service, or sales support preferred.
• Strong communication, follow-up, and relationship-building skills.
• Organized, detail-oriented, and able to multitask.
• Comfortable using office software and learning care management systems.

Responsibilities

• Serve as a main point of contact for clients and families.
• Handle client intake calls, onboarding, and ongoing follow-ups.
• Ensure high client satisfaction and address concerns professionally.
• Coordinate with caregivers and internal teams to support care delivery.
• Maintain accurate client documentation and records.

Skills

Communication skills

Relationship building

Customer service

Multitasking

Education

High school diploma

College degree preferred

Tools

Office software

Care management systems

Job description

Safe Life Home Care is hiring a Client Relations & Business Development Coordinator in Lombard, IL. The role focuses on client management, relationship development, and driving agency growth within a healthcare setting.

The position reports to operations leadership and emphasizes client satisfaction, referrals, and collaboration with hospitals, clinics, and community partners. Base salary is competitive with benefits and growth opportunities.