Client Success Associate – Insurance & Enrollment

Alliant Insurance Services; North Dakota; On-site; USD 40,000 - 60,000; Full time

Job summary

Alliant Insurance Services is looking for a customer service professional to support designated clients and new business in North Dakota. Responsibilities include interacting with clients, managing insurance materials, and coordinating enrollment processes. Candidates should hold a Bachelor's degree and have relevant work experience. Skills in communication, problem-solving, and teamwork are essential. A valid Insurance License or the willingness to obtain one within 120 days is required.

Qualifications

• Bachelor's Degree or equivalent combination of education and experience required.
• Two or more years of related work experience preferred.
• Valid Insurance License or willing to obtain within 120 days.

Responsibilities

• Provide customer service to designated clients and new business.
• Interact with clients to respond to inquiries concerning service accounts.
• Manage enrollment process and client communication materials.
• Maintain regular contact with clients to enhance relationships.
• Stay informed on legislations affecting clients and the industry.

Skills

Verbal and written communication skills

Customer service skills

Problem solving and time management skills

Intermediate typing skills

Teamwork

Ability to prioritize work

Microsoft Office Suite proficiency

Education

Bachelor's Degree or equivalent combination of education and experience

Job description

Alliant Insurance Services is looking for a customer service professional to support designated clients and new business in North Dakota. Responsibilities include interacting with clients, managing insurance materials, and coordinating enrollment processes. Candidates should hold a Bachelor's degree and have relevant work experience. Skills in communication, problem-solving, and teamwork are essential. A valid Insurance License or the willingness to obtain one within 120 days is required.