Client Success Advisor (Fully Remote)

Safeguard Global; United States; Remote; USD 70,000 - 120,000; Full time

Benefits offered by this job

Remote-first flexibility

Bonus eligibility

Learning platform access

Competitive leave

Job summary

Safeguard Global is seeking a Client Success Manager to serve as the primary contact for 20-50 small to mid-sized clients, understand their business goals, and translate them into success plans.

You will drive adoption, retention and expansion across client portfolios, spot retention risks, lead business reviews and governance, with remote-first flexibility and access to learning platforms and bonus opportunities.

Qualifications

• Serve as the primary contact for 20-50 small to mid-sized clients.
• Understand each client's business and turn goals into success plans.

Responsibilities

• Drive adoption, retention, and expansion across client portfolios.
• Spot retention risks and run save motions with cross-functional teams.
• Lead business reviews and governance activities.

Job description

• Serve as the primary contact for 20-50 small to mid-sized clients.
• Understand each client's business and turn goals into success plans.

Responsibilities:

• Drive adoption, retention, and expansion across client portfolios.
• Spot retention risks and run save motions with cross-functional teams.
• Lead business reviews and governance activities.

Offer:

• Remote-first flexibility to balance work and life.
• Competitive leave, paid charitable days, bonus, and learning platforms.

Safeguard Global

Safeguard Global helps organizations recruit, hire, manage, and pay employees in nearly 190 countries. With 1,500+ customers, it offers a human-centered, flexible culture and opportunities to collaborate across the globe.