Manager: Accounting Services Delivery

Safeguard Global; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Remote-first culture

Generous leave policy

Charitable days off

Job summary

Safeguard Global is seeking a Manager - Accounting & Entity Management to oversee a portfolio of global clients from a Technical Accounting & Service delivery perspective, delivering timely and accurate accounting services to empower client growth.

You will coach team members, allocate resources, ensure quality and client satisfaction, and collaborate with other departments to improve processes and policies. Join us to work in a flexible, remote-first environment with strong growth opportunities.

Qualifications

• 5+ years operations experience in accounting services.
• 2+ years experience as supervisor or team leader.
• Deep knowledge of building efficient business processes and team performance metrics.

Responsibilities

• Provide coaching to team members and maintain a positive work environment.
• Ensure delivery of Accounting & Entity Management tasks with high quality and timeliness.
• Allocate resources effectively to meet objectives and deadlines.
• Collaborate with other departments to understand processes and provide insights.
• Recommend improvements to policies and procedures to enhance client engagement and outcomes.
• Manage client escalations and ensure client satisfaction across portfolio.

Skills

Coaching

Team leadership

Accounting principles

Customer service

Process optimization

Communication

Job description

Why join Safeguard Global?

We want to help you “work in any way ” — that means making time for family, commitments, and life outside of work so that you can have the best of both worlds. When you own what you do and are driven to deliver, you have the flexibility to decide where and how you work.

Our roles aren’t just remote and hybrid first — they break free from the traditional ways of doing things, paving a way for a job that works for you.

The role in a nutshell:

The Manager - Accounting & Entity Management will be responsible for managing a portfolio of global clientsfrom a Technical Accounting & Service delivery perspective, utilizing significant client relationship experience for timely & accurate delivery of accounting services to empower our client’s growth ambitions.

How you will make a difference:

• Provide coaching to team members and maintain a positive work environment.


• Ensure that the team performs the scope of work effectively while delivering exceptional service toexisting customers, ensuring that everyone is working towards their individual, team and companygoals.


• Allocate resources effectively to meet work objectives and deadlines.


• Responsible for the delivery of relevant Accounting & Entity management contracted tasks.


• Responsible for Procedures & processes documentation (Process level, client level, country level)


• Responsible Client satisfaction under their portfolio


• Responsible for working with other clients facing managers to manage client escalations through toresolution, undertaking route cause analysis where appropriate.


• Input to the ongoing Development on AEM Service Portfolio, Oversight on AEM Profit & Loss


• Work closely with other departments to understand processes and provide insights.


• Make recommendations for improving effectiveness of policies and procedures, maximizing newclient engagement and developing plans to meet future needs.


• Always adheres to and demonstrate the Safeguard Global company values leading by example to directreports. Ensure that duties, responsibilities, and accountability of all direct subordinates are defined andunderstood

What will give you an advantage:

• 5+ years operations experience, preferably experience in accounting services.


• 2+ years experience as supervisor or team leader


• In-depth knowledge of building efficient businessprocesses and team performance metrics.


• Demonstrated record of experience in planning andmanaging at both a strategic and operational levelusing metrics to both measure success but alsodetermine the required resources in a planningcapacity.


• Demonstrated track record of growing internal talentand preparing people for new and expandedresponsibilities.


• Demonstrable knowledge of Team organizationchanges and its impact on performance.


• In-depth knowledge of Accounting Principles, thorough knowledge of Accounting & Entity Management services, concepts, and practices,tools, and processes for identifying processimprovements.


• Excellent oral communication skills and the ability toresolve misunderstandings and errors in a diplomaticmanner.


• Consultative abilities & interpersonal skills withvarying levels of customers and partners.


• Excellent prioritization skills: ability to work in adynamic, rapidly changing environment by prioritizingappropriately.


• Demonstrate flexibility & adaptability in challengingsituations showing good judgement.


• Significant problem-solving skills that show a flair forcreativity as befits the situation.


• Superior demonstrable customer service skills thatenable the customers to always feel valued

Who we are and what we do:

Safeguard Globalis…global! Weenableglobal expansion without the risk by helping1,500+customersrecruit,hire,manage, andpayemployees innearly 190countries. Join us to meet diversetalent, explore new cultures, and connect with amazing folks from around the globe.

Our Global Benefits

• AutonomyandFlexibility(workinanyway): Remote first,with the flexibility to includelife needslikeschool runs andgym breaksinyourschedule,allwhilemaintaininga high standard of work.


• Generousleave: Enjoy a competitive leave package including paid bonding leaves for new additions to your family


• Make a difference: Get 2 paid charitable days off to contribute to causes you believe in


• Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.


• Internationalenvironment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into localexpertise.


• Humancenteredculture: We emphasize the people factor in everything we do. Ournurturing cultureensures your ideas reach ourleadersand your contributions get the recognition they deserve.


• Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.

Welcome to the Future of Work!

At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.