Client Success & Accounts Coordinator

Focus South; Atlanta (GA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k) Matching

Disability Insurance

Employee Assistance Program

Employee Discount

Job summary

Focus South is looking for a skilled professional in Atlanta to enhance customer acquisition strategies and lead a successful team. The role involves close collaboration with sales, design, and construction teams to streamline workflows and maintain high customer satisfaction standards.

The ideal candidate should possess strong account management skills and a BA/BS degree. Competitive benefits include 401(k) matching and disability insurance.

Qualifications

• Strong account management skills and proven people leader.
• Ability to deliver services as per agreed service levels.
• Proven success operating in a fast-paced, customer service environment.

Responsibilities

• Collaborate with sales, design, procurement, and construction teams.
• Brainstorm development of internal apps for post sales processes.
• Maintain quick response times between clients and internal teams.
• Own the customer communication relationship during project fulfillment.

Skills

Account management skills

Excellent written and verbal communication

High-volume inquiries management

Effective collaboration

Problem-solving skills

Training skills

Education

BA/BS degree

Job description

Focus South is looking for a skilled professional in Atlanta to enhance customer acquisition strategies and lead a successful team. The role involves close collaboration with sales, design, and construction teams to streamline workflows and maintain high customer satisfaction standards.

The ideal candidate should possess strong account management skills and a BA/BS degree. Competitive benefits include 401(k) matching and disability insurance.