Client Success Account Manager – Benefits & Insurance

AON PLC; Chesterbrook (PA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

PTO & holidays

401(k) with match

Health & wellness programs

Career growth opportunities

Job summary

NFP in the United States is seeking an Account Manager to lead a portfolio of clients, delivering exceptional service and cross-functional coordination with underwriting, renewal, and analytics teams. You will manage day-to-day client interactions, ensuring satisfaction and retention while expanding service offerings.

The role blends technology with personalized support to strengthen client relationships and outcomes.

Qualifications

• Associates degree or equivalent; BA/BS preferred.
• 3+ years client service in insurance or related field.
• Strong Excel and PowerPoint skills.

Responsibilities

• Prepare and send RFQs to insurance carriers and track results.
• Review contracts and benefit plan summaries with guidance from senior staff.
• Maintain and organize client files in accordance with procedures.

Skills

Benefits administration

Client service

Communication

Time management

Public speaking

Education

Associates degree or higher

BA/BS preferred

Tools

Microsoft Excel

PowerPoint

Job description

NFP in the United States is seeking an Account Manager to lead a portfolio of clients, delivering exceptional service and cross-functional coordination with underwriting, renewal, and analytics teams. You will manage day-to-day client interactions, ensuring satisfaction and retention while expanding service offerings.

The role blends technology with personalized support to strengthen client relationships and outcomes.