Client Solutions & Relationship Banker

Bank of America; Succasunna (NJ); On-site; USD 34,000 - 37,000; Full time

Job summary

Bank of America in Succasunna, NJ, is hiring a client-focused associate to educate clients in the lobby and to process transactions using self-service tools such as mobile banking, online banking, or ATM. You will engage clients, perform cash transactions accurately, and discuss financial goals to connect them with suitable solutions.

The role requires enthusiasm, a strong work ethic, excellent communication, and the ability to work weekends.

Qualifications

• High School Diploma or GED required.
• Experience in financial services and cash handling preferred.
• Willingness to work weekends and extended hours.
• Strong communication and problem-solving skills.
• Ability to learn and adapt to new banking technology.
• Demonstrates client-focused approach and relationship-building.
• Sales experience in a salary plus incentive environment is a plus.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America in Succasunna, NJ, is hiring a client-focused associate to educate clients in the lobby and to process transactions using self-service tools such as mobile banking, online banking, or ATM. You will engage clients, perform cash transactions accurately, and discuss financial goals to connect them with suitable solutions.

The role requires enthusiasm, a strong work ethic, excellent communication, and the ability to work weekends.