Client Solutions & Relationship Banker

Bank of America Corporation; Katy (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

Bank of America in Katy, TX is seeking a client-focused associate to engage customers in-branch and educate them on self-service options. You will process transactions, build relationships, and guide clients toward banking solutions while maintaining compliance and operational excellence.

The role requires strong communication, a proactive service mindset, and flexibility to work weekends or extended hours as needed. Bilingual Spanish/Mandarin is highly desirable.

Qualifications

• Energetic self-starter with strong results focus.
• Excellent interpersonal and communication skills.
• Ability to learn and adapt to banking platforms and policies.

Responsibilities

• Engage clients in lobby and educate on self-service options (mobile/online banking, ATM).
• Process cash transactions accurately and efficiently.
• Build relationships to meet clients' financial needs and goals.
• Follow established processes and comply with laws and regulations.
• Manage center traffic, appointments, and outbound calls effectively.
• Drive the client experience and ensure quality service.
• Handle cash responsibilities and balance at shift end.

Skills

Customer service

Cash handling

Sales skills

Communication

Bilingual Spanish/Mandarin

Education

Bachelor’s degree or related associate in business/finance

Job description

Bank of America in Katy, TX is seeking a client-focused associate to engage customers in-branch and educate them on self-service options. You will process transactions, build relationships, and guide clients toward banking solutions while maintaining compliance and operational excellence.

The role requires strong communication, a proactive service mindset, and flexibility to work weekends or extended hours as needed. Bilingual Spanish/Mandarin is highly desirable.