Relationship Banker: Grow Clients' Financial Lives

Bank of America; Katy (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

Bank of America in Katy, TX is seeking a customer-focused professional to engage clients in the lobby, educate on self-service banking, and process transactions accurately.

The role emphasizes relationship building, sales to meet financial goals, and compliance with laws; bilingual Spanish/Mandarin is highly desired, with cash-handling and sales experience preferred.

Weekend and extended hours flexibility is required. This position offers growth opportunities within the bank's expansive network.

Qualifications

• Demonstrates enthusiastic work ethic and client-focused results.
• Strong relationship-building and collaboration.
• Ability to educate clients on self-service banking.
• Flexible to work weekends/extended hours.
• Experience in financial services is preferred.
• One year sales experience in salary plus incentive environment.
• Six months cash handling experience.
• Bachelor's degree or business-related associate degree.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Communication

Relationship Building

Sales

Client Focus

Problem Solving

Time Management

Weekend Flex

Bilingual Spanish

Client Advisory

Education

Bachelor's or Associate in Business/Finance

Job description

Bank of America in Katy, TX is seeking a customer-focused professional to engage clients in the lobby, educate on self-service banking, and process transactions accurately.

The role emphasizes relationship building, sales to meet financial goals, and compliance with laws; bilingual Spanish/Mandarin is highly desired, with cash-handling and sales experience preferred.

Weekend and extended hours flexibility is required. This position offers growth opportunities within the bank's expansive network.