Client Solutions Project Coordinator

Resource Innovations; Chicago (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid vacation (3 weeks)

Paid holidays

401(k) with employer match

Medical, dental and vision coverage

Parental leave

Employee assistance program

Commuter benefits

Job summary

Resource Innovations is seeking a Client Services Project Coordinator to support rebate processing operations, coordinate project activities, and maintain accurate program data across multiple systems. You will assist with documentation, reporting, and cross-functional collaboration in a fast-paced environment.

Ideal candidates are detail-oriented with strong communication skills, proficient in Microsoft Office, and able to manage multiple priorities while meeting deadlines.

Qualifications

• High school diploma or equivalent; associate or bachelor's degree preferred.
• 2+ years of experience in data entry, project coordination, program administration, operations support, or a related field.
• Strong attention to detail and data accuracy.
• Excellent organizational and time management skills with the ability to manage multiple priorities and meet deadlines.
• Proficiency with Microsoft Office (Excel, Word, Outlook) and data systems.

Responsibilities

• Process rebate applications and related documentation in accordance with program guidelines and SLAs.
• Perform accurate and timely data entry, validation, and maintenance across multiple systems and databases.
• Coordinate project activities, deliverables, timelines, and documentation to support successful program execution.
• Review applications and supporting documentation for completeness, accuracy, and compliance with program requirements.
• Prepare and maintain reports, spreadsheets, and project documentation to support internal teams and client requirements.
• Collaborate with internal stakeholders to resolve data discrepancies, process issues, and documentation gaps.
• Support program launches, system updates, and operational changes through testing, validation, and process documentation.
• Identify opportunities for process improvements and provide recommendations to enhance efficiency, accuracy, and customer experience.
• Maintain accurate records and audit documentation in accordance with program and client requirements.
• Assist with special projects, operational initiatives, and administrative tasks as needed.
• Other duties as assigned.

Skills

Verbal & written communication

Detail oriented

Organizational skills

Communication with clients & team

Follow-through

Education

High school diploma or equivalent; higher education preferred

Tools

CRM systems

Databases

Microsoft Office (Excel, Word, Outlook)

Job description

Resource Innovations is seeking a Client Services Project Coordinator to support rebate processing operations, coordinate project activities, and maintain accurate program data across multiple systems. You will assist with documentation, reporting, and cross-functional collaboration in a fast-paced environment.

Ideal candidates are detail-oriented with strong communication skills, proficient in Microsoft Office, and able to manage multiple priorities while meeting deadlines.