Client Solutions Pro I – Banking & Legal Orders

BOK Financial; Tulsa (OK); On-site; USD 42,000 - 64,000; Full time

Job summary

BOK Financial Corporation, based in Tulsa, seeks a Client Solutions Professional to handle legal orders such as subpoenas, garnishments, and levies, with potential involvement in mid‑stage to late delinquency collections. The role emphasizes service quality and collaboration across banking lines.

The position requires an Associate's Degree and 1–2 years of collections, branch banking, or customer service experience, with a commitment to integrity and client focus.

Qualifications

• Associate's degree required; 1–2 years in collections, branch banking, or customer service preferred.

Responsibilities

• Answer customer questions and provide education to broaden banking knowledge.
• Support multiple banking lines including Consumer Banking, Private Wealth, Business Banking, Commercial Banking, Financial Crimes, Corporate Security, and Legal Processing.
• Counsel delinquent customers and establish formal or informal repayment plans.
• Maintain accuracy and know daily tasks; meet set goals and escalate when needed.
• Prioritize requests from various sources and platforms for financial data and court‑ordered documents.

Education

Associate's degree

Job description

BOK Financial Corporation, based in Tulsa, seeks a Client Solutions Professional to handle legal orders such as subpoenas, garnishments, and levies, with potential involvement in mid‑stage to late delinquency collections. The role emphasizes service quality and collaboration across banking lines.

The position requires an Associate's Degree and 1–2 years of collections, branch banking, or customer service experience, with a commitment to integrity and client focus.