Senior Client Relationship Specialist – Commercial Banking

BOK Financial Co.; Denver (CO); On-site; USD 65,000 - 73,000; Full time

Job summary

BOK Financial is seeking a Client Relationship Specialist II to support relationship managers in a commercial banking portfolio. You will handle compliance/operational processes, collaborate with lenders and clients, and contribute to efficient banking workflows.

The role emphasizes interaction with clients and professionals; strong knowledge of lending processes, reports, and database tools is required. This position offers a clear path for professional growth within a collaborative team

Qualifications

• Associate's Degree plus 4 years' banking or customer service experience or equivalent.
• Knowledge of lending practices, policies, and loan documentation requirements.
• Familiarity with commercial credit analysis and financial reporting tools.
• Strong Excel and Word capabilities and clear communication skills.
• Ability to plan time, method, and sequence of own work assignments.

Responsibilities

• Interact with clients, attorneys, and accountants on routine to moderately complex inquiries and maintenance issues.
• Support Commercial Lenders and partners through report monitoring and issue resolution.
• Execute Know Your Customer and Due Diligence procedures for new clients and document data in TouchPoint Sales and Service.
• Manage exception reports and clear outstanding exceptions promptly.
• Develop and maintain information in spreadsheets and databases, generating routine reports.
• Assist Lending Officers in preparing packages for Bank product presentations with guidance.

Skills

Excel

Word

Analytical skills

Oral and written communication

Time management

Education

Associate's Degree

Tools

TouchPoint Sales and Service

Job description

BOK Financial is seeking a Client Relationship Specialist II to support relationship managers in a commercial banking portfolio. You will handle compliance/operational processes, collaborate with lenders and clients, and contribute to efficient banking workflows.

The role emphasizes interaction with clients and professionals; strong knowledge of lending processes, reports, and database tools is required. This position offers a clear path for professional growth within a collaborative team