Client Solutions Manager (Fully Remote)

Alivia Analytics; United States; Remote; USD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Bonus

Medical/dental/vision insurance

Professional development

Job summary

Alivia Analytics is seeking a Customer Success professional to serve as the primary point of contact for healthcare clients, ensuring seamless deployments and ongoing value.

You will collaborate across product, sales, and support teams, manage renewals, and identify growth opportunities while delivering measurable outcomes in a flexible remote work environment.

Qualifications

• Client relationship management experience preferred.
• Strong communication and problem-solving skills.
• Ability to work cross-functionally with product, sales and support teams.
• Experience in healthcare or healthcare technology is a plus.

Responsibilities

• Serve as the primary point of contact and relationship owner for healthcare clients.
• Bridge clients and internal teams to drive customer success and growth.
• Manage implementations, renewals, and performance reporting with growth opportunities.
• Apply program integrity expertise to support client outcomes and cross-functional collaboration.

Job description

• Serve as the primary point of contact and relationship owner for healthcare clients.
• Trusted partner bridging clients and internal teams to drive customer success and growth.

Key Responsibilities:

• Manage implementations, renewals, and performance reporting while identifying growth opportunities.
• Apply program integrity expertise to support client outcomes and cross-functional collaboration.

What We Offer:

• Competitive salary, bonus, medical/dental/vision, and professional development.
• Flexible remote work and a collaborative, inclusive culture.

Alivia Analytics

Alivia Analytics brings together technology, data, and healthcare expertise to help organizations solve complex challenges and make smarter decisions. The company is built around collaboration and innovation, backed by healthcare-focused private equity firms, and offers a collaborative, inclusive work environment.