Client Solutions Manager

Circle Logistics, Inc; Ann Arbor (MI); Hybrid; USD 75,000 - 105,000; Full time

Job summary

Circle Logistics, Inc. seeks a Senior Account Manager to own end-to-end freight relationships in a cradle-to-grave brokerage setup. You will prospect, secure new customers, and manage freight execution while building long-term client partnerships.

Ideal candidates thrive in a high-energy sales environment, enjoy relationship-building, and take pride in owning accounts from first contact through successful load delivery. Initially remote, with on-site duties as the Ann Arbor office opens.

Qualifications

• Experience in cradle-to-grave brokerage environments.
• Proven ability to prospect and close new business.
• Strong relationship-building and account ownership skills.

Responsibilities

• Prospect and develop new shipper relationships through outbound outreach and networking
• Build and maintain a strong pipeline of freight opportunities
• Manage the full sales cycle from initial prospecting to closing new business
• Oversee day-to-day management of customer accounts and freight movements
• Coordinate with carriers and internal operations teams to ensure successful load execution
• Negotiate rates with both customers and carriers to maintain strong profit margins
• Provide exceptional customer service and proactive communication
• Grow and retain existing accounts by identifying new opportunities and expanding freight volume
• Monitor market conditions and provide strategic solutions to customers

Skills

Grit

Tenacity

Desire to Win

Job description

Circle Logistics is on the hunt for a proven Senior Account Manager. At Circle, we're not just offering a job; we're inviting you to embark on a fulfilling career journey. If you're eager for more than the ordinary and want to contribute to a vibrant, growing industry, we want you on our Circle Logistics Team!

What We Are Looking For:

As a team, we are looking for driven people who have GRIT, TENACITY & A DESIRE TO WIN!

Position Overview

Circle Logistics is seeking a driven Senior Account Manager to join our Ann Arbor, MI team. This role operates in a cradle-to-grave brokerage environment, meaning you will be responsible for the full lifecycle of your accounts—from prospecting and securing new customers to managing freight execution and maintaining long-term client relationships.

This position is ideal for someone who thrives in a high-energy sales environment, enjoys building relationships, and takes pride in owning their accounts from the first call through successful load delivery.

This is a remote role to start. Once our office opens in the Ann Arbor area, the role will be an on-site position.

Key Responsibilities

• Prospect and develop new shipper relationships through outbound outreach and networking
• Build and maintain a strong pipeline of freight opportunities
• Manage the full sales cycle from initial prospecting to closing new business
• Oversee day-to-day management of customer accounts and freight movements
• Coordinate with carriers and internal operations teams to ensure successful load execution
• Negotiate rates with both customers and carriers to maintain strong profit margins
• Provide exceptional customer service and proactive communication
• Grow and retain existing accounts by identifying new opportunities and expanding freight volume
• Monitor market conditions and provide strategic solutions to customers

What Success Looks Like

• Consistently generating new business and expanding customer relationships
• Building a stable book of accounts that produces a consistent margin
• Successfully managing freight from pickup through delivery
• Maintaining strong customer retention through service and communication
• Contributing to the growth and performance of the overall team

Why Join Circle Logistics

• Opportunity to fully own and grow your book of business
• High-performance sales environment with strong earning potential
• Supportive team culture and leadership
• Clear opportunities for professional growth and advancement