Senior Account Manager

SmartRecruiters, Inc.; Charlotte, Northern (NC, KY); Hybrid; USD 70,000 - 115,000; Full time

Job summary

Circle Logistics is seeking a driven Senior Account Manager in Charlotte, NC to own the full lifecycle of your book of business—from prospecting and securing new customers to managing freight execution and maintaining long-term client relationships.

This role thrives in a high-energy, high-volume sales environment, requiring strong relationships with shippers and carriers and a commitment to delivering superior service and value.

Qualifications

• Freight brokerage experience with a proven book of business.
• Strong communication, negotiation, and relationship-building skills.
• Self-motivated with a results-driven mindset.
• Ability to thrive in a fast-paced, high-volume sales environment.
• Excellent organizational and problem-solving abilities.

Responsibilities

• Prospect and develop new shipper relationships through outbound outreach and networking.
• Build and maintain a strong pipeline of freight opportunities.
• Manage the full sales cycle from initial prospecting to closing new business.
• Oversee day-to-day management of customer accounts and freight movements.
• Coordinate with carriers and internal operations teams to ensure successful load execution.
• Negotiate rates with both customers and carriers to maintain strong profit margins.
• Provide exceptional customer service and proactive communication.
• Grow and retain existing accounts by identifying new opportunities and expanding freight volume.
• Monitor market conditions and provide strategic solutions to customers.

Skills

Book of business

Sales & negotiation

Relationship building

Time management

Self-motivated

Job description

Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers:

• No Fail Service
• Personalized Communication
• Innovative Solutions

We leverage technology, industry experience, and employee ingenuity to provideindustry-leading transportation solutionsthat keep America moving.

Job Description

Ready to bet on yourself?

Circle Logistics is on the hunt for a proven Senior Account Manager. At Circle, we're not just offering a job; we’re inviting you to embark on a fulfilling career journey. If you're eager for more than the ordinary and want to contribute to a vibrant, growing industry, we want you on our Circle Logistics Team!

What We Are Looking For:

As a team, we are looking for driven people who haveGRIT, TENACITY & A DESIRE TO WIN!

Position Overview

Circle Logistics is seeking a driven Senior Account Manager to join our Charlotte, NC team. This role operates in a cradle-to-grave brokerage environment, meaning you will be responsible for the full lifecycle of your accounts—from prospecting and securing new customers to managing freight execution and maintaining long-term client relationships.

This position is ideal for someone who thrives in a high-energy sales environment, enjoys building relationships, and takes pride in owning their accounts from the first call through successful load delivery.

This is a remote role to start. Once our office opens in the southern Charlotte area, the role will be an on-site position.

Key Responsibilities

• Prospect and develop new shipper relationships through outbound outreach and networking
• Build and maintain a strong pipeline of freight opportunities
• Manage the full sales cycle from initial prospecting to closing new business
• Oversee day-to-day management of customer accounts and freight movements
• Coordinate with carriers and internal operations teams to ensure successful load execution
• Negotiate rates with both customers and carriers to maintain strong profit margins
• Provide exceptional customer service and proactive communication
• Grow and retain existing accounts by identifying new opportunities and expanding freight volume
• Monitor market conditions and provide strategic solutions to customers

What Success Looks Like

• Consistently generating new business and expanding customer relationships
• Building a stable book of accounts that produces a consistent margin
• Successfully managing freight from pickup through delivery
• Maintaining strong customer retention through service and communication
• Contributing to the growth and performance of the overall team

Why Join Circle Logistics

• Opportunity to fully own and grow your book of business
• High-performance sales environment with strong earning potential
• Supportive team culture and leadership
• Clear opportunities for professional growth and advancement

Qualifications

• Freight brokerage experience with a book of business
• Strong communication, negotiation, and relationship-building skills
• Self-motivated with a competitive, results-driven mindset
• Ability to thrive in a fast-paced, high-volume sales environment
• Strong organizational and problem-solving skills

Additional Information

All your information will be kept confidential according to EEO guidelines.

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