Client Solutions Engineer

Cotality; San Diego (CA); On-site; USD 56,000 - 80,000; Full time

Benefits offered by this job

Time off & holidays

Parental leave

Health coverage options

401(k) with company match

Tuition assistance

Referral bonuses

Job summary

Cotality, in San Diego, is hiring for a Technical Liaison to bridge client requirements with product and engineering teams. You will configure applications, manage stakeholder updates, and guide the problem-to-resolution lifecycle while coordinating cross-functional resources.

Ideal candidates bring 1–3 years in implementation or client support, strong communication, and comfort with SQL or programming. This full-time role offers a comprehensive benefits package and growth opportunities.

Qualifications

• Bachelor’s Degree or equivalent work experience in similar role.
• 1-3 years Working experience in product implementation, technical or client support role. Required
• Critical thinking and strong problem-solving skills.
• Excellent written and verbal communication skills; including the ability to parse out the required details from client requests.
• Technical project management/coordination skills.
• Ability to immediately adapt to changing requirements and conditions.
• Ability to understand client's business needs/requirements and effectively communicate issues to a range of audience members.
• Familiarity with real estate concepts is considered an asset.
• Experience with SQL and/or programming language Preferred

Responsibilities

• Technical Liaison: translate client needs into actionable tasks for internal teams.
• Application Configuration: configure and fine-tune Cotality applications for client workflows.
• Strategic Communication: manage expectations and provide clear updates on issues.
• Problem Solving: diagnose issues and identify internal resources to fix.
• Requirements Engineering: translate client needs into precise technical specs for developers and DBAs.
• End-to-End Troubleshooting: own problem-to-resolution and ensure data integrity.
• Application Lifecycle Management: ongoing configurations and updates to evolve software.
• Technical Project Leadership: lead application change projects with PM frameworks.
• Strategic Risk Management: identify risks and create mitigation plans.
• Cross-Functional Orchestration: connect Account Management, DBA, Product Development, and System Engineering

Skills

Critical thinking

Problem solving

Client communication

Technical PM

Requirements gathering

SQL / programming

Education

Bachelor’s Degree or equivalent

Tools

SQL

Job description

Cotality, in San Diego, is hiring for a Technical Liaison to bridge client requirements with product and engineering teams. You will configure applications, manage stakeholder updates, and guide the problem-to-resolution lifecycle while coordinating cross-functional resources.

Ideal candidates bring 1–3 years in implementation or client support, strong communication, and comfort with SQL or programming. This full-time role offers a comprehensive benefits package and growth opportunities.