Client Services & Workplace Coordinator

Madison-Davis, LLC; New York (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Madison-Davis, LLC is seeking a polished front-of-house professional to support workplace operations and serve as a primary contact for visitors, callers, attorneys, employees, vendors, and partners. The role coordinates meeting rooms, conference calls, and event logistics in a fast-paced law firm setting.

The ideal candidate will deliver exceptional customer service, maintain strict professionalism, and remain composed while managing multiple requests.

Qualifications

• Strong customer service skills and professional demeanor.
• Ability to remain composed while managing multiple requests in a fast-paced environment.
• Law firm experience and switchboard experience are strongly preferred.

Responsibilities

• Welcome clients, visitors, and guests professionally.
• Operate and route calls on the firm’s phone system.
• Manage visitor check-in and badge procedures.

Skills

Customer service

Professional demeanor

Multitasking

Phone system experience

Tools

Switchboard system

Job description

Madison-Davis, LLC is seeking a polished front-of-house professional to support workplace operations and serve as a primary contact for visitors, callers, attorneys, employees, vendors, and partners. The role coordinates meeting rooms, conference calls, and event logistics in a fast-paced law firm setting.

The ideal candidate will deliver exceptional customer service, maintain strict professionalism, and remain composed while managing multiple requests.