Client Experience Coordinator - Front Desk (Onsite)

Davis Polk & Wardwell LLP; California (MO); Hybrid; USD 70,000 - 85,000; Full time

Job summary

Davis Polk & Wardwell LLP in Northern California is seeking a Front Desk Coordinator to ensure an exceptional office experience for firm personnel, clients, and guests. You will manage front office operations, coordinate conference room reservations, and support cross‑departmental activities to deliver a professional client service environment.

The ideal candidate is punctual, courteous, and skilled in MS Word, Excel, and Outlook, with strong written and verbal communication.

Qualifications

• High school diploma or equivalent required.
• Law firm or hospitality/guest-services experience is a plus.
• Excellent punctuality, reliability, and professional presentation.
• Strong written and verbal communication with attention to detail.

Responsibilities

• Greet visitors and screen inquiries, directing them appropriately.
• Answer main phone line promptly and route calls professionally.
• Coordinate conference room reservations and vendor services.
• Assist with deliveries, mail, and office services tasks as needed.
• Maintain front desk policies and confidentiality.

Skills

Customer service

Professional demeanor

Teamwork

MS Word

Excel

Outlook

Written communication

Verbal communication

Attention to detail

Proofreading

Education

High school diploma or equivalent

Tools

MS Word

Excel

Outlook

Job description

Davis Polk & Wardwell LLP in Northern California is seeking a Front Desk Coordinator to ensure an exceptional office experience for firm personnel, clients, and guests. You will manage front office operations, coordinate conference room reservations, and support cross‑departmental activities to deliver a professional client service environment.

The ideal candidate is punctual, courteous, and skilled in MS Word, Excel, and Outlook, with strong written and verbal communication.