Client Services & Training Center Concierge

CAE Inc

Orlando (FL)

On-site

USD 38,000 - 52,000

Full time

6 days ago

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Benefits offered by this job

401K & ESPP

Job summary

CAE is a global leader in training for civil aviation, defense, and security markets. The Client Services Representative (CSR) serves as the primary point of contact for client-facing service requests within the training center, delivering a high-quality experience through in-person, phone, and email interactions, while coordinating operational and administrative activities.

The role requires strong communication, attention to detail, and the ability to manage scheduling, materials, and

Qualifications

High school diploma or equivalent.
Experience in customer service, hospitality, or administrative support.
Effective verbal and written communication.

Responsibilities

Serve as main point of contact for client inquiries and service requests.
Greet and check in clients at the training center.
Provide support to clients, including executive-level stakeholders, during training events.
Coordinate pre-training outreach and organize materials.
Maintain inventory of training materials and manage scheduling with Outlook.
Create purchase requisitions and coordinate center supplies.
Liaise between clients and internal departments.
Support a 24/7 training environment with a variable schedule, including weekends.