Client Services Tech: Sample Receiving & Kit Assembly

Pace Labs; Phoenix (AZ); On-site; USD 19,000 - 28,000; Full time

Job summary

Pace Labs in Phoenix is seeking a Client Services Technician to join our environmental testing team. You will assemble client sample kits, generate shipping labels, and manage outbound packages to ensure on-time delivery while maintaining accurate documentation.

You will drive to client offices to collect samples, unpack coolers, and help keep the lab and office clean. We provide training and growth opportunities within our mission to protect communities and the environment.

Qualifications

• Excellent customer service skills and communication.
• Experience in shipping, receiving, or warehouse operations preferred.
• Experience in a laboratory or environmental testing setting is a plus.
• Able to work in lab/office/warehouse environments and wear PPE as required.

Responsibilities

• Assemble client sample kits according to guidelines.
• Create shipping labels and manage outbound packages for on-time delivery.
• Maintain and stock supplies to meet client kit demands.
• Keep work area clean and organized; assist with office cleaning.
• Drive to client offices and job sites to pick up samples and drop off supplies.
• Unload/receive client samples with proper documentation; unpack/repack coolers for shipment.

Skills

Customer service

Shipping/Receiving

Warehouse experience

Valid driver's license

Safety awareness

Education

High school diploma or equivalent

Job description

Pace Labs in Phoenix is seeking a Client Services Technician to join our environmental testing team. You will assemble client sample kits, generate shipping labels, and manage outbound packages to ensure on-time delivery while maintaining accurate documentation.

You will drive to client offices to collect samples, unpack coolers, and help keep the lab and office clean. We provide training and growth opportunities within our mission to protect communities and the environment.