Client Services Specialist — Waste Solutions

Reworld Waste; Avon Lake (OH); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with 7% match

Education assistance

Job summary

Reworld is seeking a Client Services Specialist to process customer order requests, handle calls, and maintain company databases, coordinating with internal departments to enable services.

You will enter sales orders, track outstanding items, monitor general service emails, support scheduling, and report daily on progress, while upholding data accuracy, confidentiality, and Reworld's standards.

Qualifications

• Ability to work within a team
• Strong data management skills
• Proficient in Microsoft Office Suite
• High attention to detail
• Strong organizational and record-keeping skills
• Excellent communication skills (email and phone)
• Ability to maintain customer and company confidentiality
• Ability to pass pre-employment background check

Responsibilities

• Understand foundational knowledge of the waste industry
• Funnel customer calls and transfer to appropriate department
• Monitor general service email accounts
• Enter sales orders and key data into company databases
• Track and resolve outstanding sales order issues
• Assist with customer schedules as directed by Central Facility Schedulers
• Report daily on outstanding items to key personnel
• Communicate with customers, customer service, sales, and operations about orders
• Ensure data management accuracy
• Follow SOPs and work instructions
• Maintain regulatory training
• Other duties as assigned

Skills

Teamwork

Data management

Microsoft Office Suite

Attention to detail

Organization

Communication

Confidentiality

Background check

Tools

Microsoft Office Suite

Job description

Reworld is seeking a Client Services Specialist to process customer order requests, handle calls, and maintain company databases, coordinating with internal departments to enable services.

You will enter sales orders, track outstanding items, monitor general service emails, support scheduling, and report daily on progress, while upholding data accuracy, confidentiality, and Reworld's standards.