Client Services Specialist - Lab & Biopharma

Eurofins BioPharma Product Testing North America; Portage (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive medical coverage

401(k) with company match

Paid vacation and holidays

Job summary

Eurofins BioPharma Product Testing North America is seeking a full-time Client Service Representative in Portage, Michigan. In this role, you will serve as the primary communication link between clients and laboratory operations, ensuring issues are resolved promptly.

The ideal candidate will possess excellent communication skills, strong organizational abilities, and a desire to learn. The position comes with comprehensive benefits including medical, dental, vision, life insurance, and a 401(k) plan.

Qualifications

• Excellent oral and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.

Responsibilities

• Serve as the primary communication link between client and laboratory operations.
• Manage client expectations and project updates.
• Work in a team environment to meet goals.

Skills

Excellent communication skills

Strong organizational skills

Ability to prioritize work

Customer service experience

Computer skills – MS Office

Education

High school diploma or equivalent

College degree or currently pursuing preferred

Tools

Laboratory Information Management System (LIMS)

Case Management Software

Job description

Eurofins BioPharma Product Testing North America is seeking a full-time Client Service Representative in Portage, Michigan. In this role, you will serve as the primary communication link between clients and laboratory operations, ensuring issues are resolved promptly.

The ideal candidate will possess excellent communication skills, strong organizational abilities, and a desire to learn. The position comes with comprehensive benefits including medical, dental, vision, life insurance, and a 401(k) plan.