Client Services Specialist: Front Desk & Care Connector

Teambuilders; Las Vegas (NM); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Bilingual incentive

Sign-on bonus

Job summary

TeamBuilders is a community-based behavioral health organization seeking a Client Services Specialist for our Las Vegas front desk. You will greet clients, manage appointments, verify insurance, and assist with enrollment while maintaining a welcoming, organized lobby.

The role emphasizes bilingual English/Spanish communication, strong multitasking, and thorough data entry using Google Suite and EMR systems to support timely client access to services.

Qualifications

• Fluent in English and Spanish preferred; background in behavioral health or front desk roles is a plus.
• High School Diploma or GED required; Bachelor's degree in human services or related field preferred.

Responsibilities

• Greet clients and visitors warmly to create a welcoming front desk presence.
• Schedule psychiatric services, conduct brief intake interviews, and verify insurance for access to care.
• Assist families with paperwork, enrollment, and essential forms in a compassionate, organized manner.
• Coordinate referrals and follow-ups with clinical staff and school partners, aiming for 24-hour processing when possible.
• Maintain lobby, reception areas, and meeting rooms tidy and stocked for a professional environment.
• Log and process client payments and ensure accurate documentation in EMR systems.

Skills

Bilingual English/Spanish

Customer service

Multitasking

Organizational skills

Education

High School Diploma/GED

Bachelor’s degree preferred

Tools

Google Suite

EMR

Microsoft Office

Adobe Acrobat

Job description

TeamBuilders is a community-based behavioral health organization seeking a Client Services Specialist for our Las Vegas front desk. You will greet clients, manage appointments, verify insurance, and assist with enrollment while maintaining a welcoming, organized lobby.

The role emphasizes bilingual English/Spanish communication, strong multitasking, and thorough data entry using Google Suite and EMR systems to support timely client access to services.