Client Services Specialist: Drive Customer Success

Office Depot; Itasca (IL); On-site; USD 20,939 - 35,597; Full time

Job summary

Office Depot in Itasca, IL is seeking a Client Services Representative to deliver superior customer service in order entry, bid processing, and information dissemination.

You will resolve basic customer issues, identify add-on opportunities, and act as liaison between customers and the internal team while gathering follow-up information. Ideal candidates have an associate degree or equivalent experience and 1–2 years in a similar role.

Qualifications

• Associate’s degree or equivalent experience.
• 1–2 years’ experience in a similar role.
• Ability to work as part of a team and manage multiple tasks.

Responsibilities

• Deliver superior customer service in order entry, bid processing, and information dissemination.
• Resolve basic customer issues and identify add-on opportunities.
• Act as liaison between customers and internal teams and gather follow-up information.

Skills

Customer service

Communication

Teamwork

Organizational skills

Education

Associate degree

Job description

Office Depot in Itasca, IL is seeking a Client Services Representative to deliver superior customer service in order entry, bid processing, and information dissemination.

You will resolve basic customer issues, identify add-on opportunities, and act as liaison between customers and the internal team while gathering follow-up information. Ideal candidates have an associate degree or equivalent experience and 1–2 years in a similar role.