Client Services & Scheduling Coordinator

Mindful Therapy Group; River Oaks (TX); Hybrid; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health insurance

PTO days

6 paid holidays

401k matching

Life Insurance

Professional development

Job summary

Mindful Therapy Group is seeking a full-time front desk administrator at our River Oaks location to deliver excellent customer service, greet clients, schedule appointments, verify insurance, and support mental health providers with administrative tasks.

We offer a friendly, fast-paced environment with opportunities for growth, a Monday–Friday 9:00am–5:00pm schedule, competitive hourly pay, and benefits including health insurance, PTO, holidays, and a 401k match.

Qualifications

• Strong work ethic and ownership of your role.
• Ability to multi-task and prioritize.
• Willingness to step into uncomfortable situations with clients, providers and coworkers.
• Motivation to receive feedback and continually grow.

Responsibilities

• Providing excellent customer service over the phone, in person, and via email
• Creating a warm and welcoming atmosphere for clients
• Managing the front desk by helping clients prepare for their visits
• Scheduling client appointments
• Supporting mental health providers with administrative requests
• Client insurance benefits verification

Skills

Customer service

Front desk operations

Scheduling

Insurance verification

Communication

Job description

Mindful Therapy Group is seeking a full-time front desk administrator at our River Oaks location to deliver excellent customer service, greet clients, schedule appointments, verify insurance, and support mental health providers with administrative tasks.

We offer a friendly, fast-paced environment with opportunities for growth, a Monday–Friday 9:00am–5:00pm schedule, competitive hourly pay, and benefits including health insurance, PTO, holidays, and a 401k match.