Client Services Scheduler - Home Health Care

Interim HealthCare; Rockford (IL); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

PTO

Holiday Pay

Medical/Dental/Vision

401(k) Benefits

Tuition discounts

Online training and CEU opportunities

Job summary

Interim HealthCare in Rockford, IL is seeking a dedicated Client Service Representative (CSR) for a full-time, day-shift role. You will support scheduling, insurance verification, and daily office operations to ensure high-quality home care services.

The CSR will collaborate with clinical and non-clinical staff, maintain documentation, and uphold compliance with state and federal home care standards. A strong focus on communication and organization is essential for success.

Qualifications

• Associate's degree or equivalent years of training and work experience.
• Minimum of 1 year of experience in healthcare or a related industry.
• Understanding of state and federal home care standards and regulations.
• Excellent oral and written communication skills with clinical and non-clinical staff.
• Strong organizational skills, attention to detail and computer software proficiency.

Responsibilities

• Assist in ensuring compliance with quality and operational standards.
• Schedule staff and improve the process of client/patient scheduling for home care services.
• Document job orders, receive referrals and assist with staffing orders.
• Verify client insurance and assist with office functions.

Skills

Healthcare experience

Communication skills

Organization skills

Computer software proficiency

Education

Associate's degree or equivalent years of training and work experience

Tools

Microsoft Office

Job description

Interim HealthCare in Rockford, IL is seeking a dedicated Client Service Representative (CSR) for a full-time, day-shift role. You will support scheduling, insurance verification, and daily office operations to ensure high-quality home care services.

The CSR will collaborate with clinical and non-clinical staff, maintain documentation, and uphold compliance with state and federal home care standards. A strong focus on communication and organization is essential for success.