Client Care & Scheduling Specialist

Interim HealthCare of Northern Illinois; Rockford (IL); On-site; USD 48,000 - 55,000; Full time

Job summary

Interim HealthCare of Northern Illinois is seeking a Client Service Representative in Rockford, IL to support home care operations. The CSR will help with staff scheduling, document job orders and assist with office functions in a team-focused environment.

We offer a Monday–Friday day shift, competitive salary range, and a culture that values patient-first service and work-life balance.

Qualifications

• Associate's degree or equivalent years of training and work experience.
• Minimum of 1 year of experience in healthcare or a related industry.
• Excellent oral and written communication skills.
• Strong organizational skills and attention to detail; proficient with computer software.

Responsibilities

• Assist in ensuring compliance with quality and operational standards.
• Schedule staff and improve the process of client/patient scheduling for home care services.
• Document job orders, receive referrals and assist with staffing orders.
• Verify client insurance and assist with office functions.

Skills

Communication

Organizational skills

Attention to detail

Computer proficiency

Education

Associate's degree

Tools

Office suite

Job description

Interim HealthCare of Northern Illinois is seeking a Client Service Representative in Rockford, IL to support home care operations. The CSR will help with staff scheduling, document job orders and assist with office functions in a team-focused environment.

We offer a Monday–Friday day shift, competitive salary range, and a culture that values patient-first service and work-life balance.