Client Service Specialist - Growth, Training & Scheduling

Interim HealthCare Inc.; Joliet (IL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Make a positive impact

Family-oriented culture

Online training and CEUs

Vacation Pay

Job summary

Interim HealthCare Inc. in Joliet, IL seeks a Client Service Representative to join a growing home care team. The CSR will support the Client Service Supervisor, help schedule staff, handle referrals, and keep accurate employee records to ensure quality service.

The role emphasizes strong communication, attention to detail, and comfort with computer-based tasks. Interim HealthCare offers training and opportunities for growth within a family-oriented culture across 300+ offices.

Qualifications

• Minimum 1 year experience in healthcare or related industry.
• Understanding of state and federal home care standards and regulations.
• Excellent oral and written communication skills with clinical and non-clinical staff.
• Strong organizational skills, attention to detail and computer software proficiency.

Responsibilities

• Assist our Client Service Supervisor in ensuring compliance with quality and operational standards.
• Schedule staff and improve the process of client/patient scheduling for home care services.
• Document job orders, receive referrals and assist with staffing orders.
• Manage employee files, verify credentials and certifications, conduct background checks and advertise for staff positions; assist with office functions such as marketing, payroll and collections.

Skills

Communication

Healthcare experience

Administrative skills

Computer proficiency

Tools

Microsoft Office

EHR familiarity

Job description

Interim HealthCare Inc. in Joliet, IL seeks a Client Service Representative to join a growing home care team. The CSR will support the Client Service Supervisor, help schedule staff, handle referrals, and keep accurate employee records to ensure quality service.

The role emphasizes strong communication, attention to detail, and comfort with computer-based tasks. Interim HealthCare offers training and opportunities for growth within a family-oriented culture across 300+ offices.