Client Service Representative (58610)

Interim HealthCare of Northern Illinois; Libertyville (IL); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

PTO & holidays

Medical/Dental/Vision & 401(k)

Tuition discounts

Online training & CEUs

Job summary

Interim HealthCare of Northern Illinois in Libertyville, IL is seeking a Client Service Representative (CSR) for a full-time day shift. The CSR will help with staff scheduling and daily office operations to support home care services.

The ideal candidate holds an Associate’s degree or equivalent, has at least 1 year in healthcare, and demonstrates strong communication and organizational skills. This role offers a family-oriented culture and opportunities for training and growth.

Qualifications

• Associate’s degree or equivalent years of training and work experience.
• Minimum of 1 year of experience in healthcare or a related industry.
• Understanding of state and federal home care standards and regulations.
• Excellent oral and written communication skills with clinical and non-clinical staff.

Responsibilities

• Assist in ensuring compliance with quality and operational standards.
• Schedule staff and improve the process of client/patient scheduling for home care services.
• Document job orders, receive referrals and assist with staffing orders.
• Verify client insurance and assist with office functions.

Skills

Communication skills

Organizational skills

Attention to detail

Computer proficiency

Education

Associate’s degree or equivalent training/experience

Tools

Office software

Job description

Job Details

Job Location: IL LIBERTYVILLE - Libertyville, IL 60048

Position Type: Full Time

Salary Range: $48,000.00 - $55,000.00 Salary

Job Shift: Day

Client Service Representative (CSR)

Discover a client service role that makes every day rewarding. As a CSR for Interim HealthCare®, you’ll be part of a team that is improving lives through the home-based care they provide.

Interim HealthCare is the nation’s first home care company and a leading employer of CSRs seeking a career with purpose. We are looking for a service-oriented professional to assist with staff scheduling and the daily operations of our office. If you’re ready for a career that allows you to make a real difference in the lives of others and reap the rewards that come with it, you are made for this!

Our Client Service Representatives enjoy some excellent benefits:

• $48,000 - $55,000/year
• Monday - Friday (8am-5pm)
• Family-oriented culture that promotes work-life balance
• Online training, growth and ability to earn CEUs
• Tuition discounts through Rasmussen University
• PTO, Holiday Pay, Medical/Dental/Vision & 401(k) Benefits

As a Client Service Representative, here’s a big-picture view of what you’ll do:

• Assist in ensuring compliance with quality and operational standards
• Schedule staff and improve the process of client/patient scheduling for home care services
• Document job orders, receive referrals and assist with staffing orders
• Verify client insurance and assist with office functions

A few must-haves for Client Service Representatives:

• Associate’s degree or equivalent years of training and work experience
• Minimum of 1 year of experience in healthcare or a related industry
• Understanding of state and federal home care standards and regulations
• Excellent oral and written communication skills with clinical and non-clinical staff
• Strong organizational skills, attention to detail and computer software proficiency

Why Work for Interim HealthCare?

Founded in 1966, Interim HealthCare is the nation’s first home care company and a leading employer of Client Service Representatives (CSRs). Operating through 300+ offices, our commitment to you is expressed through a family-oriented culture that values and appreciates home care professionals, and a passion to put patients first. Join a nationwide network of CSRs who are making a positive impact in the lives of others through the meaningful work they do.

Equal Employment Opportunities

Interim HealthCare provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sexual orientation, national origin, age, disability or veteran status.