Client Services & Sample Logistics Specialist

Eurofins BioPharma Product Testing North America; Raleigh (NC); Sur place; USD 38 000 - 52 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision coverage

401(k) with company match

Paid vacation and holidays

Life and disability insurance

Résumé du poste

Eurofins USA BioPharma Services is seeking a Customer Service Representative to be the main contact for clients, manage sample intake, and support project coordination in a fast-paced lab environment.

You will apply GMP/GLP, use LIMS and standard office software, and maintain accurate client files while coordinating with the Customer Service Manager. This is a full-time role with comprehensive benefits and growth opportunities.

Qualifications

• High school diploma required; associate degree preferred.
• Strong verbal and written communication; detail oriented.
• Able to work off-site at client locations as needed.
• Familiarity with GMP/GLP and laboratory services.
• Good organizational and multitasking skills.

Responsabilités

• Handle sample receiving and data entry in LIMS.
• Provide general customer service and SOP adherence.
• Support project management and client communications.
• Maintain client files and answer calls.
• Ensure safety procedures and accuracy in documentation.

Connaissances

Customer service

GMP/GLP

LIMS

Communication

Organization

Formation

High school diploma

Associate degree preferred

Outils

MS Office

LIMS

Description du poste

Eurofins USA BioPharma Services is seeking a Customer Service Representative to be the main contact for clients, manage sample intake, and support project coordination in a fast-paced lab environment.

You will apply GMP/GLP, use LIMS and standard office software, and maintain accurate client files while coordinating with the Customer Service Manager. This is a full-time role with comprehensive benefits and growth opportunities.