Full-Time Sample Receiving & Customer Service Specialist

Eurofins; Raleigh (NC); Vor Ort; USD 42.000 - 56.000; Vollzeit

Benefits dieser Stelle

Comprehensive medical coverage

Dental and vision options

Life and disability insurance

401(k) with company match

Paid vacation and holidays

Zusammenfassung

Eurofins USA BioPharma Services in Raleigh, NC is seeking a full-time Customer Service Representative for sample receiving and project support. You will be the primary contact for clients and coordinate sample intake, data entry, and communication with internal teams.

The role requires strong written and verbal communication, attention to detail, and adherence to GMP/GLP, SOPs, and safety procedures. Monday–Friday, 8am–5pm, with competitive benefits.

Qualifikationen

• Experience with GMP/GLP principles is preferred.
• Prior sample management experience preferred.
• Must communicate effectively in writing and verbally.
• Valid Driver's License required.

Aufgaben

• Handle general customer service for Eurofins' sample receiving and support of project management.
• Coordinate sample intake and client communication with internal teams.
• Enter client data into LIMS and related systems; maintain client files.
• Read and follow SOPs; follow all safety precautions and procedures.
• Contribute to the handling of incoming calls and maintain accuracy of records.

Kenntnisse

Communication skills

Organizational skills

Sample management experience

Valid Driver's License

Tools

LIMS

Spreadsheets

Word processing

Jobbeschreibung

Eurofins USA BioPharma Services in Raleigh, NC is seeking a full-time Customer Service Representative for sample receiving and project support. You will be the primary contact for clients and coordinate sample intake, data entry, and communication with internal teams.

The role requires strong written and verbal communication, attention to detail, and adherence to GMP/GLP, SOPs, and safety procedures. Monday–Friday, 8am–5pm, with competitive benefits.