Client Services Representative

T. Young Agency; New York (NY); On-site; USD 40,000 - 60,000; Part time

Benefits offered by this job

Flexible part-time hours

Opportunity to gain experience in the insurance industry

Supportive team environment

Job summary

T. Young Agency, a leading insurance provider in New York, is seeking a motivated part-time Customer Service Associate. This role offers flexible hours and is perfect for college students or recent graduates. You will assist clients with inquiries and maintain accurate records, all in a supportive team environment.

Qualifications

• Must speak and understand Chinese (Mandarin or Cantonese).
• Strong communication skills required.
• Comfortable using basic computer systems.

Responsibilities

• Assist clients with inquiries regarding insurance policies and claims.
• Provide customer service through various communication channels.
• Maintain accurate client records and update information.

Skills

Communication

Interpersonal skills

Detail-oriented

Education

College student or newly college graduate

Job description

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T. Young Agency has been serving the New York community with property and casualty (P&C) insurance services since 1989. We are looking for a motivated and customer-oriented individual to join our team as a part-time Customer Service Associate. This role offers flexible hours, making it ideal for college students or anyone looking to gain experience in the insurance industry.

Key Responsibilities:

• Assist clients with inquiries regarding their insurance policies, claims, and general questions.
• Provide excellent customer service through phone, email, and other communication channels.
• Communicate with clients in English and have the ability to speak or understand a basic level of Chinese.
• Maintain accurate client records and update information in our internal systems.
• Collaborate with team members to resolve client issues efficiently.

Requirements:

• Must be able to speak and understand Chinese (Mandarin or Cantonese).
• Strong communication and interpersonal skills.
• Detail-oriented and able to work independently.
• Comfortable using basic computer systems and office software.
• College student or newly college graduate.

Why Join Us?

• Flexible, part-time hours to accommodate your schedule.
• Opportunity to gain experience in the insurance industry.
• Friendly and supportive team environment.

How to Apply:

Please submit your resume. We look forward to hearing from you!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

• Industries

  Insurance Agencies and Brokerages

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