Customer Service Representative – Banking

ManpowerGroup; Village of Tarrytown (NY); On-site; USD 24,796 - 31,133; Full time

Benefits offered by this job

Vision insurance

401(k)

Medical insurance

Job summary

A well-known financial institution is seeking a Full-Time Customer Service Representative in Tarrytown, NY. The role involves providing excellent client service by assisting with transactions and resolving service issues. Candidates should have client service and cash handling experience, along with a High School Diploma or equivalent. This position offers a competitive hourly rate and a supportive work environment.

Qualifications

• Experience in a client service role is required.
• Experience in cash handling is required.
• General understanding of PC with Windows-based applications is required.

Responsibilities

• Perform efficient, accurate teller functions including cash handling.
• Identify and resolve client servicing issues proactively.
• Listen for financial needs and transition clients to Bankers.

Skills

Client service experience

Cash handling

PC proficiency

Education

High School Diploma or equivalent

Job description

Customer Service Representative – Banking

Customer Service Representative – Banking

1 day ago Be among the first 25 applicants

This range is provided by ManpowerGroup. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $22.60/hr

A well known financial institution in the area is seeking a Full-Time Teller to provide excellent client service in-person by welcoming clients, assisting with transactions, resolving service issues, and connecting clients to financial wellness conversations. This role offers a base hourly rate of $18.00-$22.60 depending on experience and location, plus short-term incentive compensation.

Primary Responsibilities

* Perform efficient, accurate teller functions in a branch setting, including cash handling and account transactions.

* Proactively identify and resolve client servicing issues, escalating as needed.

* Listen for financial needs during client conversations and transition clients to Bankers for deeper discussions.

* Educate and assist clients with financial wellness tools and digital banking options.

* Attend daily team huddles, follow compliance and security procedures, and maintain knowledge of products, fees, and policies.

* Work Saturdays as scheduled and perform other duties as assigned.

Required Experience

* Experience in a client service role (required).

* Experience in cash handling (required).

* General understanding of PC with Windows-based applications and calculator (required).

* Notary License (preferred).

Required Education

* High School Diploma, GED, or equivalent business experience (required).

Work Environment / Working Conditions

* Prolonged standing (5-8 hours/day), frequent use of hands, and ability to communicate in-person and by phone.

* Occasional bending, lifting (up to 30 lbs.), and forward reach.

* Ability to occasionally operate a motor vehicle with a valid driver’s license.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Professional Services and Financial Services

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Inferred from the description for this job

Vision insurance

401(k)

Medical insurance

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