Client Services Representative

Jobtailor; Eagan (MN); On-site; USD 36,000 - 48,000; Full time

Job summary

Jobtailor in Minnesota is seeking a detail-oriented Administrative Support Specialist to assist the Customer Service team with order processing, invoicing help, and print job administration.

You will enter and review orders, maintain documentation, track ship dates, and support OSI shipping docs, collaborating with Revenue, Shipping, and Client Service.

The role requires strong organizational skills, attention to detail, and proficiency with Microsoft Office.

Qualifications

• Strong attention to detail and commitment to entering, reviewing, and maintaining accurate information.
• Good verbal and written communication skills.
• Strong organizational and time management skills.
• Ability to follow established processes and documentation standards.
• Comfort working with spreadsheets, shared files, email, business systems, and digital documentation tools.
• Basic analytical and problem-solving skills.
• Ability to collaborate effectively with Client Service, Revenue, Shipping, and other internal teams.
• Proficiency with Microsoft Office applications, including Outlook, Excel, Word, and Teams.

Responsibilities

• Support the Customer Service team with administrative and operational tasks related to customer orders and print jobs.
• Assist with Revenue in the App activities by entering, updating, reviewing, and maintaining accurate order information.
• Support invoicing processes by helping verify order details and job information.
• Help manage samples and surge table activities by tracking requests and ensuring information is organized.
• Maintain accurate file management and documentation processes.
• Review and update ship dates for Customer Service Representatives.
• Assist with OSI shipping documentation by preparing and routing shipping documents.

Skills

Attention to detail

Communication skills

Organizational skills

Microsoft Office

Data entry

Team collaboration

Problem solving

Tools

Excel

Outlook

Word

Teams

Job description

Responsibilities

• Support the Customer Service team with administrative and operational tasks related to customer orders and print jobs.
• Assist with Revenue in the App activities by entering, updating, reviewing, and maintaining accurate order information.
• Support invoicing processes by helping verify order details and job information.
• Help manage samples and surge table activities by tracking requests and ensuring information is organized.
• Maintain accurate file management and documentation processes.
• Review and update ship dates for Customer Service Representatives.
• Assist with OSI shipping documentation by preparing and routing shipping documents.

Requirements

• Strong attention to detail and commitment to entering, reviewing, and maintaining accurate information.
• Good verbal and written communication skills.
• Strong organizational and time management skills.
• Ability to follow established processes and documentation standards.
• Comfort working with spreadsheets, shared files, email, business systems, and digital documentation tools.
• Basic analytical and problem-solving skills.
• Ability to collaborate effectively with Client Service, Revenue, Shipping, and other internal teams.
• Proficiency with Microsoft Office applications, including Outlook, Excel, Word, and Teams.