Client Services Rep - Weekday Vet Clinic (No Weekends)

Star Valley Veterinary Clinic; Evansville (IN); Vor Ort; USD 26.000 - 36.000; Vollzeit

Benefits dieser Stelle

Paid vacation

Sick time

Paid holidays

Floating holidays (2)

Health insurance

HSAs

Vision insurance

Life insurance

Disability coverage

401(k)

Employee assistance program

Zusammenfassung

Village East Animal Hospital in Evansville, IN is seeking a dedicated Veterinary Client Services Representative. You will greet clients and pets, answer calls, schedule appointments, and assist with front-desk duties to ensure smooth daily operations.

Ideal candidates have strong customer service skills, perform well under modest stress, and can manage payments and records accurately. Regular hours are Monday through Friday with no weekends.

Qualifikationen

• Previous experience in veterinary or medical reception preferred.
• Excellent verbal and written communication skills.
• Ability to multi-task and manage client inquiries.
• Comfort with payments and basic financial tasks.

Aufgaben

• Greet clients and pets by name.
• Answer phones promptly using the multi-line system.
• Route calls and take messages when needed.
• Provide information about surgeries, services and products.
• Schedule appointments per hospital guidelines and confirm them.
• Assist veterinarians and technicians as needed.
• Process invoices and collect payments at checkout.

Kenntnisse

Customer service

Communication

Multi-line phone handling

Cash handling

Conflict resolution

Tools

Phone system

Billing software

EMR/EHR

Jobbeschreibung

Village East Animal Hospital in Evansville, IN is seeking a dedicated Veterinary Client Services Representative. You will greet clients and pets, answer calls, schedule appointments, and assist with front-desk duties to ensure smooth daily operations.

Ideal candidates have strong customer service skills, perform well under modest stress, and can manage payments and records accurately. Regular hours are Monday through Friday with no weekends.