Pet Care Front Desk Specialist

The Village Animal Clinic; New York (NY); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employer-paid disability insurance

IRA retirement savings

Employee pet discounts

Continuing education

Job summary

The Village Animal Clinic in Voorheesville, NY is seeking a friendly Customer Service Representative for our reception team. This in-person role handles phones, welcomes clients and pets, schedules appointments, and manages digital records in a busy veterinary practice.

Experience with veterinary settings and solid computer skills are preferred, but attitude and teamwork come first. The position offers benefits, employer contributions to health plans, and opportunities for growth; typical hours

Qualifications

• Experience with veterinary practice and strong computer skills preferred.
• Customer-focused with friendly, approachable demeanor.
• Ability to multitask and work as part of a team.

Responsibilities

• Answering phones.
• Communicate with clients and doctors.
• Scheduling appointments.
• Managing digital records.
• Invoicing and receiving payments.
• Cleaning exam rooms.

Skills

Customer service

Multitasking

Team player

Strong communication

Computer skills

Vet practice experience

Education

High school diploma or equivalent

Job description

The Village Animal Clinic in Voorheesville, NY is seeking a friendly Customer Service Representative for our reception team. This in-person role handles phones, welcomes clients and pets, schedules appointments, and manages digital records in a busy veterinary practice.

Experience with veterinary settings and solid computer skills are preferred, but attitude and teamwork come first. The position offers benefits, employer contributions to health plans, and opportunities for growth; typical hours