Client Services & Relations Specialist — Growth & Benefits

Pacific Office Automation Inc.; United States; On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Advancement and growth into leadership

Medical

Dental

Vision

Life insurance plans

Matched 401k

PTO

Vacation

Sick Leave

FSA/HSA Programs

Job summary

Pacific Office Automation Inc. is seeking a Customer Service/Client Relations professional for our Agoura Hills, CA office. If you are passionate about customer service, organized, and enjoy teamwork, we want to hear from you.

Responsibilities include answering phones, processing orders, coordinating with sales and service, and maintaining strong connections with our customer base. Strong communication and math skills, plus AR experience, are highly valued.

Qualifications

• Bachelor's degree preferred.
• High quality verbal and written communication.
• Strong math abilities are necessary.
• Accounts receivable experience is highly preferred.
• Experience using spreadsheets, databases and word processing software such as Microsoft Word, Excel and PowerPoint.

Responsibilities

• Answering phones.
• Greeting and daily clerical work.
• Processing customer sales orders.
• Coordinating customers with the sales and service department.
• Reaching out to the current customer base to stay connected.
• Sending out promos.
• Staying up to date with equipment.
• Understand customer needs and requirements.
• Accounts receivable.
• Ability to handle high volume phone calls and emails.
• Strong problem solving abilities and phone presence.
• Excellent time management and organizational skills.

Skills

Customer service

Communication

Team player

Phone handling

Accounts receivable

MS Office proficiency

Education

Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Pacific Office Automation Inc. is seeking a Customer Service/Client Relations professional for our Agoura Hills, CA office. If you are passionate about customer service, organized, and enjoy teamwork, we want to hear from you.

Responsibilities include answering phones, processing orders, coordinating with sales and service, and maintaining strong connections with our customer base. Strong communication and math skills, plus AR experience, are highly valued.