Client Services & Projects Coordinator

AlphaGraphics; Round Rock (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

AlphaGraphics of Round Rock is seeking an Administrative Assistant & Customer Service Coordinator to be the front line of customer communication and a central support for internal operations.

In this role you will manage customer interactions, coordinate projects, assist leadership, and help implement processes to keep the business running smoothly. You will thrive on learning multiple aspects of the business and taking initiative.

Qualifications

• Strong communication skills in person, phone, and email.
• Ability to manage multiple projects and priorities.
• Comfort with learning new software and processes.
• Customer service mindset with professionalism.

Responsibilities

• Serve as primary contact for walk-in, phone, email, and online customers.
• Coordinate projects with internal teams, vendors, and clients.
• Maintain organized files, records, and customer databases.
• Assist leadership with scheduling, follow-ups, and internal coordination.
• Keep lobby and bindery area clean and prepared.

Skills

Verbal and written communication

Organizational skills

Multitasking / time management

Basic computer skills

Job description

AlphaGraphics of Round Rock is seeking an Administrative Assistant & Customer Service Coordinator to be the front line of customer communication and a central support for internal operations.

In this role you will manage customer interactions, coordinate projects, assist leadership, and help implement processes to keep the business running smoothly. You will thrive on learning multiple aspects of the business and taking initiative.