Client Services Project Coordinator

Corpay; Lexington (KY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental & Vision benefits

401k plan

Virtual fitness classes

Robust PTO offerings

Employee discounts

Philanthropic support

Fun culture and contests

Job summary

A leading financial services company is seeking a Client Services Project Coordinator in Lexington, KY. You will ensure the smooth management of client projects and provide exceptional service. Ideal candidates have a high school diploma and 1-3 years of customer service experience, preferably in hospitality or retail. Proficiency in Word, Excel, and Outlook is necessary. The position offers full-time employment with benefits including health coverage, a 401k plan, and generous PTO offerings.

Qualifications

• 1-3 years of customer service experience preferred.
• Experience in hospitality or retail industries preferred.
• Proficiency with Word, Excel, Outlook, and the Internet.

Responsibilities

• Communicate professionally with clients and coworkers via phone and email.
• Provide high-quality service to clients.
• Identify and resolve client issues daily.

Skills

Communication skills

Customer service experience

Negotiation skills

Organizational skills

Teamwork

Education

High School diploma or GED

Tools

Word

Excel

Outlook

Job description

Join Corpay as a Client Services Project Coordinator in our Lodging division based in Lexington, KY. You will provide high‑level service management to our key clients and ensure all projects run smoothly from start to finish.

Responsibilities

• Communicate professionally with clients and coworkers via phone and email to maintain consistency with Corpay policies.
• Provide high‑quality service to clients with minimal to no errors.
• Identify and resolve client and hotel issues daily, escalating concerns to the appropriate parties.
• Manage rooming lists, date changes, rate modifications, and confirmation of reservation details for assigned projects.
• Maintain all documentation, rooming lists, and close‑out letters.
• Collaborate closely with account managers and peers to ensure all client needs are met at the highest level.
• Attend all scheduled training, meetings, and other events as assigned by the supervisor.

Qualifications & Skills

• High School diploma or GED.
• 1–3 years of customer service experience preferred.
• Experience in the hospitality or retail industries preferred.
• Excellent personal interaction, communication, and phone skills with high initiative and ownership.
• Strong negotiation and sales abilities required.
• Demonstrated ability to work in a team environment.
• Exceptional organizational skills and highly detail‑oriented.
• Proficiency with Word, Excel, Outlook, and the Internet.

Benefits & Perks

• Medical, Dental & Vision benefits available the 1st month after hire.
• Automatic enrollment into our 401k plan (subject to eligibility requirements).
• Virtual fitness classes offered company‑wide.
• Robust PTO offerings including major holidays, vacation, sick, personal, and volunteer time.
• Employee discounts with major providers (i.e., wireless, gym, car rental).
• Philanthropic support with local and national organizations.
• Fun culture with company‑wide contests and prizes.

Equal Opportunity/Affirmative Action Employer

Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all qualified applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, genetic information, and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Other