Client Services & Payments Operations Associate I

Rawlings Company; Lathrop (CA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical/dental/vision

FSA/HSA

Tuition reimbursement

401(k) match

Wellness benefits

Flexible environment

Job summary

Machinify is seeking a Client Services Operations Support Representative I to provide clerical support and process high-volume transactions for Performants Healthcare Eligibility and Recovery Services. This on-site role is based in Lathrop, CA and emphasizes accuracy, organization, and timely task completion.

You will handle data entry, payments, and communications with insurers and providers while adhering to client and regulatory requirements and maintaining quality standards.

Qualifications

• Experience in customer service or clerical roles is required.
• Proficiency with Excel and Word is expected.
• Strong organization and communication skills are essential.

Responsibilities

• Provide clerical support including filing, copying, and mail processing.
• Process payments and manage incoming correspondence.
• Contact carriers and providers to gather payment information.
• Data entry across multiple systems for workflows.
• Maintain accuracy while meeting quality and productivity goals.
• Complete training and apply knowledge to tasks.

Skills

Customer service

Clerical experience

Data entry

Microsoft Excel

Phone work

10-key typing

Education

High school diploma

Tools

Microsoft Word

Job description

Machinify is seeking a Client Services Operations Support Representative I to provide clerical support and process high-volume transactions for Performants Healthcare Eligibility and Recovery Services. This on-site role is based in Lathrop, CA and emphasizes accuracy, organization, and timely task completion.

You will handle data entry, payments, and communications with insurers and providers while adhering to client and regulatory requirements and maintaining quality standards.