Operations Support Rep

Meduit | Driving Revenue Cycle Performance; Indianapolis (IN); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Comprehensive paid training

Medical, dental, and vision insurance

HSA and FSA available

401(k) with company match

Paid Wellness Time and Holidays

Employer paid life insurance and long‑

growth opportunities

Job summary

Meduit is seeking an Operations Support Rep to process time-sensitive documents and respond to patient requests with high accuracy. This on-site role at our Indianapolis location requires strong data entry skills and attention to detail.

You will support the Client Services team, handle inquiries, and help ensure timely processing of payments and accounts. We offer comprehensive paid training, medical/dental/vision insurance, a 401(k) with company match, wellness time, and growth opportunities.

Qualifications

• High School Diploma or equivalent.
• Strong computer skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Coordinate, validate, deliver consumer specific requests; includes analyzing consumer mail or itemized billings for accuracy.
• Process internal correspondence and account updates
• Inspect bankruptcy notifications, itemized statements, and settle offers
• Analyze accounts to resolve balance discrepancies
• Posting payments and adjustments

Skills

Data entry

Attention to detail

Education

High School Diploma or equivalent

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

Meduit is a national leader in healthcare revenue cycle management, supporting hospitals and physician practices in 48 states. We focus on optimizing payments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented. Learn more at www.meduitrcm.com.

About the Role:

The Operations Support Rep is responsible for processing and handling time sensitive documents and patient requests. Attention to detail is crucial and above average data entry skills are key to this role's success.

Title: Operations Support Rep

Location: Onsite - 8085 Knue Road, Indianapolis, IN 46250

Schedule: Monday to Friday, first shift hours

Department: Client Services

Reports To: Client Services Manager

Compensation: $16 to $17 hourly.

Key Responsibilities:

• Coordinate, validate, deliver consumer specific requests; includes analyzing consumer mail or itemized billings for accuracy
• Process internal correspondence and account updates
• Inspect bankruptcy notifications, itemized statements, and settle offers
• Analyze accounts to resolve balance discrepancies
• Posting payments and adjustments

Required Qualifications:

• High School Diploma or equivalent
• Strong computer skills
• Proficiency in Microsoft Office products (Word, Excel, PowerPoint, etc.)

PreferredQualifications:

• Administrative background
• Knowledge of Medicaid, Medicare, & Commercial Insurance
• Familiarity with the Collection Industry, HIPPA, & FDCPA
• Experience with Epic EMR system
• Experience with Finvi - FACS or other Revenue Cycle Management software
• Experience with PDF creation software
• Knowledge of Medicaid, Medicare, Insurance and FDCPA
• Familiarity with the Collection Industry, HIPPA, and FDCPA

Employment Eligibility

• Candidates must be legally authorized to work in the United States at the time of hire
• The company does not provide employment visa sponsorship for this position
• As a condition of employment, a pre-employment background check will be conducted
• At this time, we are unable to consider candidates residing in the state of New York for this position

What We Offer

• Comprehensive paid training
• Medical, dental, and vision insurance
• HSA and FSA available
• 401(k) with company match
• Paid Wellness Time and Holidays
• Employer paid life insurance and long-term disability
• Internal growth opportunities

Meduit is an Equal Opportunity Employer. We do not discriminate based on any protected class and welcome applicants from all backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.