Client Services & Operations Specialist

Arthur J. Gallagher & Co. (AJG); Las Vegas (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

Gallagher in Las Vegas is seeking a customer service professional to handle calls from diverse clients and deliver accurate information. You’ll identify client needs, respond to inquiries, and guide issues toward timely resolution in a supportive, professional manner.

Ideal candidates have at least a year of customer service experience, strong typing and basic computer skills, and familiarity with MS Office applications.

Qualifications

• High school diploma and a minimum of 1 year of customer service experience.
• Strong typing and basic computer skills.
• Preferred: working knowledge of MS Excel, PowerPoint, Outlook and Word.

Responsibilities

• Provides customer service to a variety of customers over the telephone.
• Identifies and assesses customer needs to achieve satisfaction.
• Responds to customer service inquiries both written and verbal.
• Follows up on customer issues and researches problems to ensure resolution.

Skills

Customer service

MS Office experience

Education

High school diploma

Tools

MS Excel

MS PowerPoint

Outlook

MS Word

Job description

Gallagher in Las Vegas is seeking a customer service professional to handle calls from diverse clients and deliver accurate information. You’ll identify client needs, respond to inquiries, and guide issues toward timely resolution in a supportive, professional manner.

Ideal candidates have at least a year of customer service experience, strong typing and basic computer skills, and familiarity with MS Office applications.