Account Ops Coordinator - Remote

CBRE; Columbus (OH); On-site; USD 29,000 - 42,000; Full time

Job summary

CBRE Account Operations Coordinator in Columbus, OH executes basic operational processes for work order management and service partner follow-up, ensuring requirements are fulfilled.

Role focuses on coordinating processes, controls, cost, information, and quality to support clients and internal teams while following defined procedures under supervision.

Qualifications

• High School Diploma or GED required.
• Ability to follow basic work routines and standards.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.
• Ability to calculate simple figures such as percentages, discounts, and markups.

Responsibilities

• Execute basic operational processes for work order management and service partner follow-up.
• Assist small to medium clients to coordinate processes, controls, costs, information, communications, and quality.
• Resolve maintenance repair work orders in a timely manner; assist with dispatching, scheduling, and post-service activities.
• Attend periodic weekly calls with clients to review project and work order status.
• Collaborate with internal groups to communicate customer requirements and resolve challenges and opportunities.

Skills

Communication skills

Organizational skills

Time management

Attention to detail

Follow basic work routines

Basic math

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

About The Role

As a CBRE Account Operations Coordinator, you will execute basic operational processes for work order management and service partner follow-up.

This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What You’ll Do

• Work with customers, service providers, and employees performing routine and non-routine activities.
• Assist small to medium clients to achieve objectives. This includes coordinating processes, controls, cost, information, communications, and quality.
• Resolve maintenance repair work orders in a timely manner. Assist with dispatching, scheduling, and post-service activities.
• Attend periodic weekly calls with clients to review the status of projects and work orders.
• Work with internal groups to communicate customer requirements and resolve any challenges, issues, or new opportunities.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks are described in detail.
• Deliver own output by following defined procedures and processes under close supervision and guidance.

What You’ll Need

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Ability to calculate simple figures such as percentages, discounts, and markups.
• Schedule Friday to Tuesday, 4:00 PM-12:30 AM ET; Wednesday-Thursday off.

Why CBRE?

Whenyou join CBRE, you become part of a global leader in commercial real estate andinvestment services that help businesses and people thrive. We are dynamicproblem solvers and forward-thinking professionals who create significantimpact! Our collaborative environment is built on our shared values — respect,integrity, service, and excellence — and we value the varied perspectives,backgrounds, and skills of our people. At CBRE, you have the opportunity tochart your own course and realize your full potential!

Applicant AI Use Disclosure

Wevalue human interaction to understand each candidate's unique experience,skills and aspirations. We do not use artificial intelligence (AI) tools tomake hiring decisions, and we ask that candidates disclose any use of AI in theapplication and interview process. Theseupdates reflect our commitment to clarity, inclusivity, and a consistentcandidate experience across all postings.

Disclaimers

Applicantsmust be currently authorized to work in the United States without the need forvisa sponsorship now or in the future.

Our Values in Hiring

AtCBRE, we are committed to fostering a culture where everyone feels they belong.We value diverse perspectives and experiences, and we welcome allapplications.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Account Operations Coordinator position is $29.000 annually or $13.94 per hour and the maximum salary for the Account Operations Coordinator position is $41.600 annually or $20 per hour. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).