Client Services & Office Coordinator

KW PROPERTY MANAGEMENT AND CONSULTING; Estero (FL); On-site; USD 19,000 - 30,000; Full time

Job summary

KW Property Management and Consulting seeks an Administrative Assistant to act as a key liaison between clients, KWPM services, and internal support staff. The role focuses on professional service, timely responses and a polished image, with strong organizational skills and attention to detail.

Responsibilities include daily office operations, record-keeping, data entry, account maintenance, scheduling, and handling communications.

Qualifications

• Must have strong communication and listening skills.
• Able to multitask, set and manage priorities.
• Experience with customer service and administrative tasks.
• Typing speed: 45–50 WPM.

Responsibilities

• Assist in the daily operation of the management office and administrative duties following established Company procedures and guidelines.
• Perform administrative functions including record keeping, filing, mail collection and distribution, word processing, data entry, maintain and replenish office supplies, and other essential needs as required.
• Maintain, update, type, and coordinate account information in computer database.
• Research any owner discrepancies regarding payment to accounts.
• Coordinate and track important dates and meetings, such as turnover, annual, and budget meetings.
• Ensure that the telephone is answered properly and messages are handled courteously, accurately, and responded to in a timely manner.
• Ensure that emails are responded to within 24 hours.
• Ensure that all mail is picked up daily.
• Provide and maintain: architectural approvals, maintenance requests, sale/lease information, as well as any other forms specific to the property.
• Reservation & coordination of conference room events.
• Special projects as instructed.

Skills

Excellent communication

Multitasking

Teamwork

Customer service

Tools

MS Office Suite

Job description

KW Property Management and Consulting seeks an Administrative Assistant to act as a key liaison between clients, KWPM services, and internal support staff. The role focuses on professional service, timely responses and a polished image, with strong organizational skills and attention to detail.

Responsibilities include daily office operations, record-keeping, data entry, account maintenance, scheduling, and handling communications.